Walinga Warranty
Walinga warrants that all new products sold by Walinga will be free from defects in material and workmanship.
Warranty Periods:
Engineered Transportation Equipment (ETE)
- All ETE products: 1 year after the date of delivery to the original customer.
- ETE Hopper products: Coverage may be extended to 3 years for certain hydraulic components if specific system and maintenance requirements are met (see ETE Hopper Warranty Statement).
- Structural Integrity (Hoppers): 5 years after the date of delivery.
Pneumatic Conveying System (PCS)
- All PCS Products: 2 years after the date of delivery to the original customer or upon the expiration of 500 hours of operation, whichever comes first.
- Ultra-Veyor Systems: Coverage may be extended to 3 years if the system is equipped with Smart-Flow and Walinga-supplied electrical components.
Aftermarket Parts and Service (AMPS)
- Parts: 6 months from date of sale.
- Parts Installed by Walinga/Authorized Dealer: 1 year from the date of installation.
- Blowers and Airlocks: 1 year from the date of sale.
Replacement Parts
Covered for the remainder of the original equipment's warranty period.
Warranty limitations and exclusions:
- Warranty applies to material and workmanship only.
- The warranty is valid only if the equipment is stored, installed, and maintained correctly, in accordance with Walinga's instructions for care and use.
- Third-Party Parts are strictly limited to the original manufacturer's warranty.
- Only the original buyer is covered by the warranty. However, the warranty can be transferred to a third party if Walinga provides written consent.
Possible reasons for claim rejection:
- The information provided is insufficient or the evaluation does not substantiate the failure.
- Evidence of misuse, poor maintenance, or failure to follow operator manuals.
- Unapproved modifications or using components for unintended purposes.
Liability is limited to repair, replacement, or adjustment; incidental or consequential damages are not covered. Dealers have no authority to modify this warranty.
This page summarizes the official policy. For the exact terms, please refer to the current Walinga Warranty Statements.